Full Time
Massachusetts, Worcester
Posted 2 months ago

Account Executive

Worchester, MA

$75K – $90K base, $150K OTE

Position ID: MVS23003


Job Summary

The responsibilities of an Account Executive include acquisition of new customers by prospecting, cold calling, and selling our products and services as well as growing and maintaining an assigned base of customers. Working with customers, deriving program needs, and designing solutions that include VoIP systems, UCaaS, and Contact Centers solutions. In order to achieve this goal, the Account Executive is expected to develop and execute on a comprehensive sales plan that includes achievement of key performance indicators such as prospecting activity, new appointment results, size and quality of pipeline, proposal volume, and new revenue sold.



  • Prospect, develop & close qualified leads and opportunities.
  • Achieve and exceed individual quota
  • Identify and properly qualify business opportunities and develop selling strategies.
  • Prepare formal quotes/proposals and present to decision makers within customer organizations while managing all steps of the selling process.
  • Navigate complex decision-making processes to identify and overcome objections.
  • Document all activity on a consistent, timely, and accurate basis in a CRM system.
  • Sales forecasting (monthly forecast, weekly commit and pipeline development) is required.
  • Manage relationships with customers and creating short and long-term technology roadmaps; keep customers informed about product enhancements and new functionality.
  • Communicate and collaborate with internal resources (engineering and management)
  • Maintain Technical know-how to educate customers on the benefits of moving to the cloud or transitioning to cloud-based IP voice technology.
  • Work with consultants
  • Willingness to travel to Customer Site as required



  • 2-6 years technology solution-based Selling.
  • B2B background: SAAS, Unified Communications, Contact Center, Cloud, VoIP, Telephony
  • Strong virtual Presentation Skills, including conducting virtual meetings and demos
  • Strong prospecting, selling, and closing skills
  • CRM Experience
  • Demonstrate sales record of obtaining / exceeding quota.
  • Entrepreneurial spirt a must
  • Self-motivated, assertive attitude, and strong closer
  • Results driven with focus on goal achievement.
  • Knowledge of Mitel and Shoretel Voice Systems a plus
  • Knowledge of 8×8, RingCentral a plus
  • Knowledge of Contact Center Technologies and Service Providers a plus
  • Self-motivated, assertive attitude, and strong closer
  • Results driven with focus on goal achievement.
  • Strong customer service orientation with excellent follow up.
  • Technical aptitude and strong knowledge of computers and the Internet.

Job Features

Job Category

Business Development, Sales


$75K - $90K Base, $150K OTE

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